Please use the booking form to book your appointment at one of the following locations:
12 New John Street,
359 Abbeydale Road,
338 Green Lane,
Place a separate order for each traveller aged 5 and over as only one booking reference number is provided per order.
When you book a Covid testing package it means that you have accepted the full terms and conditions of booking found here.
We operate a strict no refund and returns policy with no exceptions. Any dispatched kits for self-test that are unused will NOT be refunded under any circumstances due to health and safety reasons. Therefore, once booked, the Covid testing kits are non-changeable and non-refundable.
Please review the booking carefully and ensure all the details are accurate and correct. Please carefully check the correct UK postal address details have been entered to ensure your test kits can be delivered to you. Use capital letters when entering your UK postcode.
If you do not receive your confirmation, please check your spam or junk email before contacting the us.
Please keep your booking confirmation / invoice as proof of booking and purchase.
You must have a confirmed invoice from Expert Medicals prior to travel to England, Northern Ireland and Scotland.
You will receive the following from Expert Medicals:
- A confirmation email containing your unique booking reference number to be used to complete the Passenger Locator Form.
- An invoice confirming purchase of your coronavirus test kit.
- Fast, accurate results
- 2 kits to be collected – a day 2 and day 8 test
- Easy to follow swabbing instructions
- Genomic sequencing of positive day 2 test
- Phone, Chat and email support
- Result and certificate emailed to you
Please note: ALL TEST KITS MUST BE ACTIVATED BEFORE TAKING THE SAMPLE AND RETURNING TO THE LABORATORY.
IF YOU HAVE NOT ACTIVATED YOUR TEST KIT YOU WILL NOT RECEIVE YOUR RESULTS.
The test kit is permitted in accordance with part 4 of the Medical Devices Regulations 2002.
The test kit has a CE marking. This means the test conforms to the requirements of the In Vitro Diagnostic Medical Devices Directive 98/79/EC.
A CE mark shows that the test kit is fit for its intended purpose stated and meets legislative requirements relating to safety.
COVID-19 Sample Return Options:
This product only includes a drop off return to the locations listed above.
Please note: We do not accept any liability for delayed results due to late or lost samples.
Using a private courier to be arranged at your own expense
You can use a private courier. We recommend this option if you need to return your sample over the weekend to receive your COVID-19 results on a specific date.
Please arrange a private courier to collect your sample and deliver it directly to our laboratory.
Please forward all queries to our Live Chat, which is accessible from all pages.
Information regarding red, amber and green list rules for entering England can be found at the link below:
Further information can be found at the link below:
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.